Matt Stern

Why Your Service Business Needs a Lead Magnet

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Many people who visit your website aren’t quite ready to pick up the phone or schedule an appointment. That’s a cold hard truth, but it doesn’t mean that they aren’t interested in what you do or don’t want to keep in touch with you.  So instead of losing that visitor (likely forever), why not give … Read more

No website? No worries, do this first.

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Are you just getting your business started, or maybe you’ve been around, but have been getting by with word-of-mouth referrals? If so, you may not have a website, and that’s ok. Ultimately, I do believe that nearly all service-based businesses will benefit from having a professional, well-designed website, but there is something you can do … Read more

The Importance of Website Policies for your business

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SUMMARY Website policies such as Privacy Policies, Cookie Policies and Disclaimers are important! And though it’s rare, inadequate policies can result in fines and legal actions taken against you. What’s more, this is an area of rapid change, with states and countries adding or modifying disclosure requirements regularly. MY RECOMMENDATIONS Hire a Lawyer – Hiring … Read more

Home Services vs Professional Services: Should you Market Differently?

Successful marketing for home services (roofer, lawn care, HVAC, etc) and professional service businesses (finance, health, consulting, etc) share many similarities, but there are a few key differences that are worth exploring. How are they similar? First, let’s talk about how the two types of business are similar. Both types need to show up where … Read more

The Importance of Website Policies

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SUMMARY Website policies such as Privacy Policies, Cookie Policies and Disclaimers are important! And though it’s rare, inadequate policies can result in fines and legal actions taken against you. What’s more, this is an area of rapid change, with states and countries adding or modifying disclosure requirements regularly. MY RECOMMENDATIONS Hire a Lawyer – Hiring … Read more

Web Hosting – The Busy Business Owner’s Guide

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SUMMARY Your web host provides a server where your site’s content, code, images, etc., are stored. Broadly speaking, good hosting offers the following: Performance – Your site should be operational and load quickly. Security – Certain measures should be in place to protect your site. Support – Your host should be there to help if … Read more